Privacy Policy

Effective Date: March 2025 Last Updated: March 2025

Top of Mind PR and Marketing LLC ("TopMind PR & Marketing," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.topmindpr.com or interact with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.


1. What Information We Collect

We may collect the following types of information:

Personal Information You Provide:

  • Name, email address, phone number, and other contact details submitted through forms on our website

  • Information submitted when booking a consultation or requesting our services

  • Any other information you voluntarily provide to us

Information Collected Automatically:

  • IP address, browser type, operating system, and referring URLs

  • Pages visited, time spent on pages, and links clicked

  • Device identifiers and usage data collected through cookies and similar tracking technologies


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide requested services

  • To send appointment confirmations, reminders, and follow-up communications

  • To send SMS notifications and marketing messages to users who have opted in

  • To improve our website, services, and user experience

  • To comply with legal obligations

  • To analyze website traffic and usage trends

We do not sell your personal information to third parties.


3. SMS Opt-In and Mobile Communications

By submitting your phone number through our website forms and checking the SMS consent box, you expressly consent to receive SMS text messages from Top of Mind PR and Marketing LLC. These messages may include:

  • Appointment confirmations and reminders

  • Follow-up messages related to your inquiry

  • Promotional content related to our PR and marketing services

Message frequency may vary. Message and data rates may apply.

To opt out at any time, reply STOP to any message. For assistance, reply HELP or contact us at [email protected].

Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third party under any circumstances.

You must be at least 18 years of age to opt in to receive SMS communications from us.


4. Cookie and Tracking Practices

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings

  • Analyze how our website is used

  • Deliver relevant content and advertising

Types of cookies we use:

  • Essential Cookies: Required for the website to function properly

  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)

  • Marketing Cookies: Used to track visitors across websites for advertising purposes

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.


5. Data Security and Handling

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Secure encrypted connections (SSL/TLS) on our website

  • Restricted access to personal data to authorized personnel only

  • Regular review of our data collection, storage, and processing practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request that we correct inaccurate or incomplete information

  • Deletion: Request that we delete your personal information, subject to certain legal exceptions

  • Opt-Out: Opt out of SMS communications at any time by replying STOP, or opt out of email marketing by clicking the unsubscribe link

  • Data Portability: Request that we provide your data in a commonly used, machine-readable format

To exercise any of these rights, please contact us at:

Top of Mind PR and Marketing LLC 840 Sutter Creek Lane, San Ramon, CA 94583 Email: [email protected] Phone: (925) 640-5482

We will respond to all requests within 30 days.


7. Mobile Information Sharing Statement

We do not share, sell, rent, or trade your mobile phone number or SMS opt-in information with third parties for their marketing purposes. Mobile opt-in data is used solely by Top of Mind PR and Marketing LLC to communicate with you directly regarding services you have expressed interest in. Carriers are not liable for delayed or undelivered messages.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.


9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will promptly delete it.


10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Top of Mind PR and Marketing LLC 840 Sutter Creek Lane, San Ramon, CA 94583 Email: [email protected] Phone: (925) 640-5482 Website: https://www.topmindpr.com